PRIVACY POLICY
Last Updated: March 15, 2026
Prime Pipe (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you submit a form or interact with our services.
1. Information We Collect
We may collect the following information when you submit a form or communicate with us:
First and Last Name
Phone Number
Email Address
Any additional information you provide in form fields or messages
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Provide service updates
Deliver Missed Call Text‑Back messages
Send Google Reputation / review‑related messages
Send marketing messages only if you opt in
Improve our services and communication
3. SMS Communication
Customers opt in to receive SMS messages by submitting forms and checking a consent box. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out or HELP for assistance.
By submitting your phone number, you may receive:
Non‑marketing service messages (missed call texts, appointment updates, review requests)
Marketing messages only if you checked the marketing consent box
Message frequency varies.
Message & data rates may apply.
Text STOP to opt out.
Text HELP for assistance.
4. Non sharing clause
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission is 100% secure.
6. Your Rights
You may request to:
Update your information
Delete your information
Opt out of SMS or email communication
7.Cookie and Tracking
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy, contact us at: